Skip to the end of navigation

Welcome to the Community!


Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎12-29-2017
Message 1 of 1 (448 Views)

MDR-ZX770BN headphones disconnect after 5 seconds



I have owned a pair of MDR-ZX770BN headphones for the past 6 months. Everything worked fine, until last week, when the headphones failed to work via bluetooth. 


When I turn on the headphones, they automatically connect to my computer via bluetooth (MacBook Pro 2017), and then disconnect 5 seconds later. The headphones are fully charged, and the computer is the same as before. 


I have tried resetting and initializing the headphones, but the problem persists, even after re-pairing them. 


Any idea what could be wrong?



Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook