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Posts: 1
Registered: ‎04-19-2017
Message 1 of 2 (2,976 Views)
Accepted Solution

Re: MDR-XB50BS dropped the on/off button

I am having the same problem with my MDR-XB50BS headphones.  The power button fell out during a run yesterday.  I have only had these for about 2 months.  I have tried to look through your support/repair links but no one has parts for them.  Can you please send me more information on how to have these repaired or replacement parts ordered?  Thank You in advance.

Posts: 4,667
Registered: ‎03-12-2015
Message 2 of 2 (2,963 Views)

Re: MDR-XB50BS dropped the on/off button


Hi, Blatimer55


Welcome to Sony Community! 


Thanks for bringing this to our attention, we are sorry to hear this issue with the unit. To further assist you with this, please visit this link:


Best regards,





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