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Enthusiast
Posts: 1
Registered: ‎04-19-2017
Message 1 of 2 (1,240 Views)
Accepted Solution

Re: MDR-XB50BS dropped the on/off button

I am having the same problem with my MDR-XB50BS headphones.  The power button fell out during a run yesterday.  I have only had these for about 2 months.  I have tried to look through your support/repair links but no one has parts for them.  Can you please send me more information on how to have these repaired or replacement parts ordered?  Thank You in advance.

Moderator
Posts: 4,515
Registered: ‎03-12-2015
Message 2 of 2 (1,227 Views)

Re: MDR-XB50BS dropped the on/off button

 

Hi, Blatimer55

 

Welcome to Sony Community! 

 

Thanks for bringing this to our attention, we are sorry to hear this issue with the unit. To further assist you with this, please visit this link: https://esupport.sony.com/US/p/service.pl?XID=M:footer:esupport

 

Best regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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