Skip to the end of navigation

Welcome to the Community!

Headphones

Showing results for 
Search instead for 
Do you mean 
Reply
Specialist
Posts: 16
Registered: ‎02-14-2017
Message 51 of 60 (3,938 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

There is no need for a "factory reset". Please read through my explanation of functionality issues in previous posts. Note: The faster way to connect to your phone is by NFC, this overrides other settings.

The MDR-1000X has two issues affecting your use.

A: It cannot remain simultaneously connected to more than one device unless you specify the bluetooth connection after pairing as follows:
Connect to one as a "headset" ("Phone audio" on android, "Headset, MDR1000X Hands-Free on Windows 10) and the other using APTX/LDAC ("Media audio" on android, "Headphones, MDR-1000X Stereo" on windows 10).

B: The device does not accept input simultaneously from multiple devices even if connected to them, it's first come, first served.
Moderator
Posts: 4,645
Registered: ‎03-12-2015
Message 52 of 60 (3,838 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

 

Hi, Pravinktodkar

 

Thank you for visiting Sony Community! 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 2
Registered: ‎07-15-2017
Message 53 of 60 (3,828 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

Hi VincentM,

 

Thanks for responding !

 

The link you provided does not point me to the place where I can register my complain. It just points me to the place where all Sony products are !

 

I live in Perth, Australia. Can you please provide exact link/contact where I can go and ask for answer to this very problem of Sony MDR1000X !

Specialist
Posts: 16
Registered: ‎02-14-2017
Message 54 of 60 (3,758 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

Visit this page: https://www.sony.com.au/section/support
Or call Sony Consumer Electronics Support here:
1300 13 SONY (7669)
Or fill out their contact form here:
https://www.sony.com.au/section/contactus#contactform

Note: They often take a full business day or two to respond.

Also be warned, they will not provide any substantial answers to your questions.

Despite what moderator VincentM suggests, as your issues have to do with product design and not defects they will not be able to help you.
Rookie
Posts: 1
Registered: ‎08-23-2017
Message 55 of 60 (3,057 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

This also blocks the Headphones for use with Skype. It is impossible to use the microphone + highquality audio at the same time. Unless you use the cable, but that removes the point of a wireless headset.

 

I wish Sony would do a firmware upgrade, but I severely doubt that would ever happen

Rookie
Posts: 1
Registered: ‎09-15-2017
Message 56 of 60 (2,581 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

Not sure if this is the same.  But I removed the Audio off of the Bluetooth connection on my Android and then connected my Ipod and it worked.  

 

Phone comes in through headphones and I am able to play audio from Ipod.  

 

Yeah....

 

JAA

Enthusiast
Posts: 2
Registered: ‎09-17-2017
Message 57 of 60 (2,502 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

What about the new version? WH-1000XM2. Did they fix it? I don't understand why they wouldn't. Can't be too complicated and it would give SONY many more customers. Me included. If not, I'll probably go with the QC35.
Moderator
Posts: 1,540
Registered: ‎11-04-2016
Message 58 of 60 (2,369 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

Hi Mralmaguer,

 

Thank you for considering the SONY Community!

 

It's good to hear that your unit is working now. We do hope this would make your experience better. Feel free to message us anytime for any concerns or how it will perform. 

 

 

Best regards,

-Erin

 

Specialist
Posts: 16
Registered: ‎02-14-2017
Message 59 of 60 (2,358 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

No offense intended, but your response, especially as a moderator, is condescending and simply inappropriate given the context.

Your reply implies the issues we have been discussing can be worked around or fixed in a trivial manner, when instead Mralmaguer's issue is an illustration of how the device is NOT working as intended or advertised.

Please keep canned responses out of dialog and only respond if you can actually provide assistance.
Enthusiast
Posts: 1
Registered: ‎09-29-2017
Message 60 of 60 (2,137 Views)

Re: Sony MDR-1000x does not support multiple bluetooth connections.

I have finally got my MDR-100ABN (a lower end version of MDR-1000x) working with multi-bluetooth connections, hope this may help someone.

 

Devices:

  • MDR-100ABN
  • Lenovo T450s Ubuntu 16.04
  • Huawei P8 Andriod 5.0.1

 

I wanted to play music from my T450s laptop and in the meanwhile being able to receive phone calls from my P8 phone

 

Here's what I have gone through

 

  1. At the begining I paired MDR-100ABN with P8, it was as easy as just turning on MDR-100ABN (with power LED flashing) then find "h.ear" device from P8, playing musics and making phone calls through MDR-100ABN worked beautifully.
  2. Pairing the second device after that wasn't very straightforward, after a couple of hours of trial and error and a number of factory reset on MDR-100ABN (hold power and play button together for 8 seconds) I noticed a line in user manual, that if MDR-100ABN has already paired with a device, one has to press power button for a few seconds to put it into pairing mode.
  3. I then paired MDR-100ABN with my Ubuntu using Bluetooth Manager (sudo apt-get install bluemon), and chose "High Fidelity Playback (A2DP Sink)" (the latter has nothing to do with pairing)
  4. After disabling Media audio from my P8 in Andriod bluetooth settings (leaving Phone audio enabled), I am now able to have both Ubuntu and Andriod pairing to MDR-100ABN at the same time, playing music from Ubuntu and making phone calls from P8, when making phone calls MDR-100ABN is able to temporarily pause music playback and resume it afterwards

 

 

NB:

  • the documentation does say MDR-100ABN can pair up to 8 devices

 

The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one.
  • If you want to have a clean start, do a factory reset first, hold power and play button together for 8 seconds

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook