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Enthusiast
Posts: 2
Registered: ‎10-04-2017
Message 1 of 3 (384 Views)

Sony mdr950bt

I have had my 950bt headphones for a little under a year. Recently I got a new phone, the Samsung Galaxy S8. Since then I have had a weird problem in which the controls on the headphones don't work. Hopping that someone can help me.
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Moderator
Posts: 42
Registered: ‎07-31-2017
Message 2 of 3 (252 Views)

Re: Sony mdr950bt

Hi Maxwell975,

 

Welcome to the Sony Community!

 

We are sorry for the inconvenience. In fact, every time that you will connect your headphones to your mobile phone via cable, buttons such as volume, switch, and some other buttons will not work. Reference to this concern, you may check the link below:


http://docs.esupport.sony.com/portable/MDRXB950BT_help/en/contents/TP0000536409.html

 

Best Regards,

_Bob

 

If my post answers your question, please click the button below "Accept as Solution".

Enthusiast
Posts: 2
Registered: ‎10-04-2017
Message 3 of 3 (225 Views)

Re: Sony mdr950bt

I was aware of this and I should have mentioned it in the original post. Even when connected via Bluetooth the buttons don't work. The base boost button works but the other controls do not.

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