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Rookie
Posts: 2
Registered: ‎02-17-2015
Message 1 of 4 (2,588 Views)

Static white noise in sony bass ear buds

Anyone else have this problem? Never had a problem with the less expensive sony headphones. I can hear it all the time, except when the music is really loud

Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 4 (2,569 Views)

Re: Static white noise in sony bass ear buds

Hi soccerzion,

 

May we have the complete model number of your Sony headphones?

On what audio devices have you tried this  headphones?

 

Thanks.

>Joffrey

Enthusiast
Posts: 1
Registered: ‎01-28-2018
Message 3 of 4 (370 Views)

Re: Static white noise in sony bass ear buds

I am having the same problem- loud white noise when I use my new mdr_xb50bs headphones. What can I do to fix this problem? I feel like I wasted a lot of money because this problem make sure my headphones unusable. 

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Moderator
Posts: 1,711
Registered: ‎11-04-2016
Message 4 of 4 (297 Views)

Re: Static white noise in sony bass ear buds

Hi Lkc_251,

 

Thank you for visiting the SONY Community!

 

Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,

-Erin

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