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Posts: 1
Registered: ‎01-22-2018
Message 1 of 2 (403 Views)

[WI 1000x] Problem answering call on iPhone when also connected on Mac

When my WI 1000x are connected via bluetooth to both my Mac and Iphone, and I get a call on my iPhone, I can't answer using the headphones. If I try to do it, the call gets cancelled.


The headphones does register that someone is calling. They start to vibrate.

And I can answer fine when only connected to the iPhone, but not when also connected to my Mac.


This worked fine with my old Bose headphones.


Is this a known problem?




Posts: 1,717
Registered: ‎11-04-2016
Message 2 of 2 (360 Views)

Re: [WI 1000x] Problem answering call on iPhone when also connected on Mac

Hi Subpublic,


Thank you for considering the SONY Community!


Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at






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