Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

Home Theater Products

Reply
Tuning Up
burkejoh
Posts: 1
Registered: ‎02-12-2013
Accepted Solution

A dvd is stuck in my sony player, which will not open. I have unplugged the machine with no result.

 
Please use plain text.
Groovin'
Theodor
Posts: 9
Registered: ‎02-10-2013

Re: A dvd is stuck in my sony player, which will not open. I have unplugged the machine with no resu

wrong forum mate

Please use plain text.
Top 40 Artist
MaryR
Posts: 96
Registered: ‎01-14-2013

Re: A dvd is stuck in my sony player, which will not open. I have unplugged the machine with no resu

[ Edited ]

Hi burkejoh,

 

  • Try power reset the Sony player by Press and hold the POWER button for 10 seconds until the Player turns OFF. After the player turns OFF, press the POWER button again to turn it back ON.
  • If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
  • If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.

Note: DISC1 is not available on all DVD players.

 

If the issue still persists, the Player will require service.

 

You can initiate the service request from the below link.

https://eservice.sony.com

 

If my post answers your question, please mark it as an "Accepted Solution."

 

Please use plain text.