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Enthusiast
Posts: 6
Registered: ‎12-09-2014
Message 1 of 12 (3,161 Views)
Accepted Solution

DN850: Can you stop the 'home menu' from automatically displaying every time you change activity or start the receiver

Each time I change activities with the remote's quick selection keys (watch TV, watch a DVD, listen to music) the 'home menu' screen pops up and will continue to be displayed until I hit 'home'. Whenever I turn on the receiver the 'home menu' screen pops up. Is there a way to suppress this menu so that it ONLY appears when you press the 'home' button? I have the cable box feeding through the receiver via HMDI. I have the TV connected to the Cable HMDI out and a Roku connected to the HMDI DVD. 

Expert
Posts: 1,322
Registered: ‎05-22-2014
Message 2 of 12 (3,156 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activity or start the receiver

Unless the receivers have all changed in recent years the Home Menu shouldn't be displayed automatically. My STR-DN1040 only displays the Home Menu when you press the Home button!

 

Maybe there's a fault somewhere. Check through the forums and see if you can find another 850 owner, maybe send them a private message and ask them to check how their's works?

 

Cheers

Please don't forget to give me Kudos for any answers which you find helpful, you can do this by clicking the 'Thumbs-Up' button below my replies.

Thanks!
Moderator
Posts: 1,561
Registered: ‎09-08-2014
Message 3 of 12 (3,120 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Hello summersrl,

 

 

Thank you for your message. The GUI  (Graphical User Interface) MENU will be displayed when you press  either the HOME button or press the  [Watch] or [Listen] on the remote commander. The receiver provides an alternative option to access the menu by pressing AMP MENU  button on the remote commander, this will allow the options to be displayed on the front of your receiver, but  it will not block the access that the HOME, WATCH or  LISTEN have with the remote.

 

 
If my post answers your question, please mark it as "Accept as Solution."
Enthusiast
Posts: 6
Registered: ‎12-09-2014
Message 4 of 12 (3,113 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Thank you for your response, Jeannettez. Unfortunately, what you describe is the scenario I'm trying to get to and is NOT my reality. 

 

Today,  each time I turn on the TV & DN850 the Home screen/menu pops up. Whenever I push one of the six dedicated quick select keys on the top of the remote (BD/DVD; Sat/CAVTV; Game; SA-CD/CD; USB; TV) the Home screen/memu pops up. 

 

Do you suspect there is something 'wrong' with my unit that can be fixed without returning it to the retailer?

 

 

Specialist
Posts: 13
Registered: ‎11-14-2016
Message 5 of 12 (2,045 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Sorry for bumping an old topic but I'm experiencing the exact same issue with my STR-DN860 where the home menu automatically comes up whenever I switch on my TV. I have noticed the LCD display on the receiver saying 'HOME' for a brief moment when powering on. Is there any way to eliminate this behaviour?

Enthusiast
Posts: 6
Registered: ‎12-09-2014
Message 6 of 12 (2,040 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Hope you find a solution. I never did....
Specialist
Posts: 13
Registered: ‎11-14-2016
Message 7 of 12 (2,016 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Turns out this is caused by HDMI CEC. Disabling HDMI CEC in both the receiver and TV fixed the problem but introduced new headaches as I was using CEC for features such as ARC which are now no longer working. Very frustrating.

Enthusiast
Posts: 6
Registered: ‎12-09-2014
Message 8 of 12 (2,008 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

Very cool. Thanks for the help!
Enthusiast
Posts: 2
Registered: ‎02-18-2017
Message 9 of 12 (1,478 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activ...

[ Edited ]

I have the STR-DN850 and I noticed this behavior started after the December 2016 software update.  Before this time, everything worked fine in my receiver. Now, it pops up all the time when i power on my system and it's REALLY annoying.  I've gone from one remote to THREE now (it's causing the menu on my TV to pop up too).

Enthusiast
Posts: 6
Registered: ‎12-09-2014
Message 10 of 12 (1,470 Views)

Re: DN850: Can you stop the 'home menu' from automatically displaying every time you change activity or start the receiver

Hi jaloosk. The info provided by drgast resolved this for me. Disable HDMI CEC settings on both the Sony receiver AND your TV. This is what I did which resolved the issue.

Good luck.

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