Skip to the end of navigation

Welcome to the Community!

Home Theater Products

Showing results for 
Search instead for 
Do you mean 
Posts: 2
Registered: ‎08-04-2017
Message 1 of 2 (924 Views)

DVD Open /Close Switch not ejecting DVD tray ... MHC-GN1100D Sony H-Fi

[ Edited ]

My Sony MHC-GN1100D -- Hi-Fi Music System with 3 DVD Changer possess problems with DVD section.


1. The DVD Open/Close Switch on the Top panel is not sneding any control signal to Eject and Close the DVD Tray.

2. In the Display Panel it shows 'Please Wait NO DISC' response. 

3. The DVD seems hanged and no attempt by the system to Read the DVD happens which looks to me that the system is not even sending control signal to lift and read the DISC.


Can a suggestion be please given so that I can utilise my money spent on my favorite set. If any service Engineer professional is there who could kindly help to resolve issue in FARIDABAD most welcome. My contact Details are :


Mobile: 98**9****0

Email: A**itsing***

Posts: 4,667
Registered: ‎03-12-2015
Message 2 of 2 (812 Views)

Re: DVD Open /Close Switch not ejecting DVD tray ... MHC-GN1100D Sony H-Fi


Hi, sSingaah


Thank you for considering Sony Community! 


You may try performing a power reset to isolate this issue. Remove the disc from the CD compartment and unplug all connected device. Turn off the unit and unplug the AC power cord from the outlet. Wait for at least 30 seconds. Test it again. 


For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at








If my post answers your question, please mark it as "Accept as Solution"


Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook