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Rookie
Posts: 1
Registered: ‎12-16-2012
Message 1 of 2 (7,108 Views)
Accepted Solution

DVD Player - Black & white picture only.

I just purchased and connected my new DVD player.  I get picture and sound, but the picture is in black and white, not color.  What might I have done wrong in connecting the unit?

Expert
Posts: 1,241
Registered: ‎11-14-2012
Message 2 of 2 (7,102 Views)

Re: DVD Player - Black & white picture only.

Hello Linda,

Welcome to the Sony Community.

 

What is the model number of your Sony DVD player? What is the cable used to connect the DVD player to your TV? Also, check if the issue occurs with different DVD discs.

 

You may refer to the following link for the possible troubleshooting steps.

 

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C89600

 

A video tutorial is also available.

 

http://esupport.sony.com/US/p/tutorial-display.pl?tut_id=410&mdl

 

Please mark this post as “Accept as Solution”, if you find the information useful.

 

Thank you for your post.

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