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Rookie
Posts: 1
Registered: ‎01-06-2013
Message 1 of 16 (142,151 Views)
Accepted Solution

DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

My DVD is LOCKED will not eject. Tried everything in manual. Child Lock is Off; Parental controls are off...Still refuses to eject DVD. I am stuck watching The Hangover!!

 

Expert
Posts: 1,241
Registered: ‎11-14-2012
Message 2 of 16 (142,140 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this p

[ Edited ]

Hi Lori,

What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.


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Rookie
Posts: 1
Registered: ‎11-09-2013
Message 3 of 16 (137,284 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this p

My Sony DVD one deck player with model number DVP-SR520P has been locked. Please send me all available means to unlock it. Thank you.
Expert
Posts: 2,040
Registered: ‎05-23-2013
Message 4 of 16 (137,141 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

DVP-SR520P is an Asia-Pacific model. You may try the suggested troubleshooting steps above. If none of them would work, please reach out to Sony Nigeria Support here for further assistance with your DVD player.  


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http://bit.ly/LapMagWin

Rookie
Posts: 1
Registered: ‎04-05-2014
Message 5 of 16 (128,321 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

amazing~ thanks! i did the power+eject+stop but it just turned off.. but i did stop+eject and it WORKED! thank you, man! you're a genius.thanks..and me too..hehe

 

Expert
Posts: 2,040
Registered: ‎05-23-2013
Message 6 of 16 (128,315 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

[ Edited ]

Cool! Thanks for the update. Enjoy your weekend! Smiley Happy

Enthusiast
Posts: 1
Registered: ‎05-24-2014
Message 7 of 16 (124,638 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

My name is Marla and I have tried everything to unlock my Sony Home Theatre I have tried what I have read to do and nothing works. I have my Three Stooges stuck inside they want out. LOL 

 

I can't listen to anything else or watch my movies HELP ME PLEASE. VERY STRESSED.

 

 

 

 

 

MARLA

 

Expert
Posts: 2,040
Registered: ‎05-23-2013
Message 8 of 16 (124,517 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with thi...

Hi Marla! If none of the suggested troubleshooting steps above worked then your Sony Home Theater System may require service. Click here to check for your service options. 

 

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 1
Registered: ‎11-16-2014
Message 9 of 16 (106,840 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

Thanks.. It worked for me too.. STOP and EJECT combination worked.. I was trying all day long...
Rookie
Posts: 1
Registered: ‎11-30-2014
Message 10 of 16 (104,951 Views)

Re: DVD is LOCKED will not eject. please help. Manual said must contact Sony to get help with this probl

Tried the stuff from there!
The dvd/blu Ray I have is a home theater. Their is no tray it just accepts the disc usually. But it just says locked. And no disc when it does have a disc! Push stop, and says demo;lock or if I do it again, it says demo;play ( unlock)
Tried all of the comments but need help. I don't even know how it got locked. HBD-T79 ( model)

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