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Enthusiast
Posts: 1
Registered: ‎08-08-2017
Message 1 of 2 (767 Views)

Different audio in reciever menu

I am using a PC with windows 10 to output via HDMI to an STR-DH750 and I am getting a totally different sound field when I go into the reciever's menu (by pressing the 'HOME' key on the remote). This different sound field is actually how I want to hear the audio, as multi-stereo, and with full response from my subwoofer. When I exit the reciever menu it goes back to forced stereo and I have no subwoofer response. This is when I am playing a stereo source on my PC. I'm looking for some insight as to why this is happening and possibly a solution.

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Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 2 (670 Views)

Re: Different audio in reciever menu

Hi Ocmooz,

 

Welcome and thank you for considering SONY Community!

 

Please try reverting the receiver to the Factory Default Settings?

See steps in the image below.

strdh750.jpg

 

If you're still getting the same result, service may be required.

https://esupport.sony.com/US/p/service.pl

 

 

Thanks,

>Joffrey

 



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