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Enthusiast
Posts: 3
Registered: ‎01-22-2014
Message 31 of 65 (3,699 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

Typical copout response. LG states its Sony's fault. Sony states it's LG's fault. The consumer ends up stuck with a substandard product in the end. If it states ARC compatible it should be ARC compatible. Sounds to me like the industry standard needs to be standardized.

 

As far as I'm concerned, since I can turn the TV on/off and everything works correctly, but I can't turn the sound bar off without resetting the HDMI setting on the sound bar the problem is with the sound bar. I posted on this site with the hope that the issues could be resolved with the company who's product doesn't work. I guess that just goes to show how naive I can be.

 

To say I'm disappointed with Sony's response is an understatement. Sony got me this time; I won't give them a chance to stick it to me again next time though. Consider this purchase the last thing I will buy from your company.

Enthusiast
Posts: 3
Registered: ‎01-22-2014
Message 32 of 65 (3,697 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

Oh and one more thing, it's amazing that my Samsung Blu Ray player works with LG's Simplink but the Sony sound bar, which seems to be much less complex, doesn't...

Enthusiast
Posts: 14
Registered: ‎02-04-2014
Message 33 of 65 (3,694 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

[ Edited ]

To the Sony people...We are not talking about the LG TV's not working with a Sony Sound Bar..We are talking about the Sony Sound Bar not working with an LG TV! There is absolutely nothing in the Sony Operating Instructions that says anything like..."This Product may not work with some TV's even though the TV has ARC technology. ...Therefore this is a Warranty issue for Sony. I expect a Sony representative to contact me and resolve this issue. You can refund the money I paid for this product or fix it.

Rookie
Posts: 2
Registered: ‎02-15-2014
Message 34 of 65 (3,655 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

I have the same problem with my ct260h and LG47LW5600. Tried everything - new HDMI cables, unplug all devices, etc. etc. Nothing worked, and I had to do the same work-around described earlier in this thread (going into C-HDMI and turning it off and then back on).

 

But then I switched to using optical audio and viola - no issues. It angers me that the HDMI ARC technology does not work between LG TV's and this sound bar, but why don't you guys just use optical audio? Since the sound bar is only 2.1, you're not losing any audio quality (or at least it is minimal).

 

Not trying to be a ****** - I just figured since I was as frustrated as you all were about 2 hours ago, I'd throw the solution out there.

 

Oh, and thanks so much for starting this thread t3dfish, and to the reast of you for posting. I was starting to go crazy thinking I was just an idiot who couldn't figure out how to work my sound bar and TV!

Enthusiast
Posts: 14
Registered: ‎02-04-2014
Message 35 of 65 (3,642 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

Parkjeo4...Does your LG remote or your cable box remote control the volume of the soundbar in your use of the optical cable? I tried this and had to continually use the soundbar remote for volume.

 

Specialist
Posts: 13
Registered: ‎01-06-2014
Message 36 of 65 (3,639 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

(Parkjeo4) I had switched over to using the optical cable for the time being.

(osuffan) Yes, my LG remote controls the volume of the soundbar.

Enthusiast
Posts: 14
Registered: ‎02-04-2014
Message 37 of 65 (3,633 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

Thanks Fish!!

Rookie
Posts: 2
Registered: ‎02-15-2014
Message 38 of 65 (3,629 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

My remote does not, but I haven't spent much time trying to configure it to do so (I have a universal remote I use). Sorry if that isn't helpful!

Enthusiast
Posts: 3
Registered: ‎01-12-2014
Message 39 of 65 (3,611 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

I guess we still have the main question, which the Sony folks are stubborningly refusing to acknowledge - can they take a look at their firmware to attempt to find a solution to the ARC question? 

 

Yes, I'm using my optical cable too, which is better than nothing, but that has intermittent quirks and it doesn't resolve the core issue here.

Rookie
Posts: 1
Registered: ‎06-28-2014
Message 40 of 65 (3,181 Views)

Re: HT-CT260H HDMI ARC issues with an LG 55LA7400 Smart TV

I am having similar issues with LG tv and Sony soundbar Works for awhile then randomly no sound thru soundbar Any new info on the problem?

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