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Rookie
Posts: 2
Registered: ‎10-13-2017
Message 1 of 3 (446 Views)

HT-RT5 wireless speakers not connecting

For some reason today my wireless subwoofer and rear speakers will not connect.
Help needed please.
Moderator
Posts: 4,631
Registered: ‎03-12-2015
Message 2 of 3 (382 Views)

Re: HT-RT5 wireless speakers not connecting

 

Hi, Rubblesteve

 

Thank you for visiting Sony Community! 

 

Make sure firmware of the unit is up-to-date by downloading and installing the latest software version. For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Rookie
Posts: 2
Registered: ‎10-13-2017
Message 3 of 3 (337 Views)

Re: HT-RT5 wireless speakers not connecting

Hi, that's the first thing I tried, unit checks and says it's already up to date.
Steve

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