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Tuning Up
slohnes
Posts: 1
Registered: ‎12-02-2012
Accepted Solution

Ipod not working with Sony Dream Machine

My daughter's 4th gen ipod has stopped working with her Sony Dream Machine  (ICF-CS15iP).  It still charges, but the music will no longer play through the DM speakers.  Has anyone else had the same situation?  Found a workaround?  We know it's not the ipod itself because it works with our car docking system.  However, we tried it out on another Dream Machine, and it didn't work on that one either. 

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Top 40 Artist
CharlieV
Posts: 1,046
Registered: ‎11-12-2012

Re: Ipod not working with Sony Dream Machine

[ Edited ]

Hello Sara,

Welcome to the Sony Community.

 

Please verify your daughter's ipod model (4th gen ipod or 4th gen ipod touch) because the Dream Machine model ICF-CS15iP isn't compatible with 4th gen ipod device (see link below).  Otherwise, you can try to press the reset button with a pointed object (see figure 2 from the ICF-CS15iP's Reference Guide and service may required if doing reset cannot help.

 

https://us.en.kb.sony.com/app/answers/detail/a_id/33615

Regards,

 

Charlie

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Top 40 Artist
ErikV
Posts: 1,304
Registered: ‎11-14-2012

Re: Ipod not working with Sony Dream Machine

[ Edited ]

You can also try the troubleshooting steps mentioned on the below support article to resolve this issue:

 https://us.en.kb.sony.com/app/answers/detail/a_id/35528/c/65%2C66/kw/35528

 

If the issue persists, then the Docking System may require service. You can initiate service request from:

 

http://eservice.sony.com

 

 

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