Welcome to the Community!

Home Theater Products

Showing results for 
Search instead for 
Do you mean 
Reply
Rookie
Posts: 1
Registered: ‎12-02-2012
Message 1 of 3 (11,345 Views)
Accepted Solution

Ipod not working with Sony Dream Machine

My daughter's 4th gen ipod has stopped working with her Sony Dream Machine  (ICF-CS15iP).  It still charges, but the music will no longer play through the DM speakers.  Has anyone else had the same situation?  Found a workaround?  We know it's not the ipod itself because it works with our car docking system.  However, we tried it out on another Dream Machine, and it didn't work on that one either. 

Expert
Posts: 1,046
Registered: ‎11-12-2012
Message 2 of 3 (11,319 Views)

Re: Ipod not working with Sony Dream Machine

[ Edited ]

Hello Sara,

Welcome to the Sony Community.

 

Please verify your daughter's ipod model (4th gen ipod or 4th gen ipod touch) because the Dream Machine model ICF-CS15iP isn't compatible with 4th gen ipod device (see link below).  Otherwise, you can try to press the reset button with a pointed object (see figure 2 from the ICF-CS15iP's Reference Guide and service may required if doing reset cannot help.

 

https://us.en.kb.sony.com/app/answers/detail/a_id/33615

Regards,

 

Charlie

Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 3 of 3 (11,320 Views)

Re: Ipod not working with Sony Dream Machine

[ Edited ]

You can also try the troubleshooting steps mentioned on the below support article to resolve this issue:

 https://us.en.kb.sony.com/app/answers/detail/a_id/35528/c/65%2C66/kw/35528

 

If the issue persists, then the Docking System may require service. You can initiate service request from:

 

http://eservice.sony.com

 

 

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook