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Rookie
Posts: 1
Registered: ‎08-11-2017
Message 1 of 2 (509 Views)

No warranty for replaced product

I had purchased Sony Bluetooth Speaker SRS X55 which is in warranty. I was facing battery problem. But service centre is unable to get it repaired. Therefore they offered me a replacement having model no. SRS XB40. Both these products cost same currently. But they are providing me only with the remaining warranty of the product which can't be repaired. They are not providing me fresh warranty of 1 years. Please provide me a solution
Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 2 (425 Views)

Re: No warranty for replaced product

Hi Ankitbathwal,

 

Welcome and thank you for considering SONY Community!

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific.

 

Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Thanks,
>Joffrey

 

 


If my post answers your question, please mark it as "Accept as Solution"

 

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