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Enthusiast
Posts: 2
Registered: ‎01-17-2017
Message 1 of 6 (1,450 Views)

SRS ZR5 Low Volume for Surround Sound

I bought two of these to compliment my ct790 for surround sound. The volume levels were turned up to 10. I can barely hear them wondering if they were working or on. These are great for stand alone speakers. For surround sound not that good. Do you know if you will update the firmware so the customer can make changes for each users prefrence. Instead of maxing us out to 10. It would be great if you can.
Moderator
Posts: 1,276
Registered: ‎10-20-2015
Message 2 of 6 (1,355 Views)

Re: SRS ZR5 Low Volume for Surround Sound

Hi Ralvarez,

 

Welcome and thank you for considering SONY Community!

 

Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.

 

 

Regards,

^Ron

 

 

 

 

Enthusiast
Posts: 5
Registered: ‎02-01-2017
Message 3 of 6 (1,277 Views)

Re: SRS ZR5 Low Volume for Surround Sound

I have the same problem. Did the firmware fix the issue?

Enthusiast
Posts: 2
Registered: ‎01-17-2017
Message 4 of 6 (1,267 Views)

Re: SRS ZR5 Low Volume for Surround Sound

No. The last firmware update was on 9.14.16. Hoping SONY will UPDATE the FIRMWARE. So the customers will have full control of these speakers for surround sound.
Rookie
Posts: 1
Registered: ‎12-06-2017
Message 5 of 6 (308 Views)

Re: SRS ZR5 Low Volume for Surround Sound

was anything resolved on this issue?

Rookie
Posts: 1
Registered: ‎11-27-2017
Message 6 of 6 (288 Views)

Re: SRS ZR5 Low Volume for Surround Sound

I have a blu-ray Disc/DVD Home Theatre System (BDV-3100) and am not getting any sound from the rear speakers when listening to TV or streaming Netflix. Is there a way to get sound to come from the surround speakers? The ones up front sound great!

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