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Enthusiast
Posts: 1
Registered: ‎11-27-2016
Message 1 of 4 (1,105 Views)

STR DN 1050 menus unreadable

Has anyone had issues with the str dn1050 Gui menus displaying in a solid color (rd)  and are therefore unreadable?

Enthusiast
Posts: 1
Registered: ‎12-31-2016
Message 2 of 4 (1,031 Views)

Re: STR DN 1050 menus unreadable

I'm experiencing something similar.  Hooked up my new MacBook Pro to the "game" hdmi port.  That worked fine, but when I disconnected and switched to sat/catv, the receiver started acting funny.  The picture would display intermittently and the sound would drop out.  The unit's display would indicate that it suddenly detected a Dolby B signal.  No menu would come up.  Finally I performed a factory reset by holding in the power button for 5 seconds.  It almost immediately said "cleared", though the instructions say this should take up to 5 minutes.  The "Easy Setup" screen now shows, but none of the settings show properly.  All I see is a mixture of dots and blocks.  Have tried the factory setup a few more times, but does not help.  Would like to update the software, but without a functioning menu this does not seem possible.  I'm pretty much stuck.

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Rookie
Posts: 1
Registered: ‎08-13-2017
Message 3 of 4 (683 Views)

Re: STR DN 1050 menus unreadable

I have a similar trouble, can you solve the issue with unreadable menus ?

Moderator
Posts: 1,537
Registered: ‎11-04-2016
Message 4 of 4 (641 Views)

Re: STR DN 1050 menus unreadable

Hi JoseA,

 

Welcome and thank you for considering the SONY Community!

 

Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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