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Enthusiast
Posts: 1
Registered: ‎07-11-2017
Message 1 of 2 (174 Views)

STR-DN1050 Firmware doesn't work from network update.

[ Edited ]

My name is Anil Kumar I've been a faithful purchaser of Sony items for over 20 years. Just some of the items I have in my house are 4 televisions PlayStation and Sony STR-DN1050 Receiver. My receiver suddenly stopped working, and i noticed that firware reverted back to the older version automatically. My receiver is always connected to my internet connection. I tried upgrading the firmware from network but this didn't go through even after i waited for several hours.

 

I also tried taking help from sony support, but they also dont know if the firmware from network works or not. I understand they are unable to fix my problem, but i am requesting to provide me firmware file so that i can update that offline. 

 

 

 

Moderator
Posts: 4,009
Registered: ‎10-20-2014
Message 2 of 2 (162 Views)

Re: STR-DN1050 Firmware doesn't work from network update.

Hi Anilsoni1287,

 

Welcome and thank you for considering SONY Community!

 

Please try Reverting the receiver to the Factory Default settings.

See steps in the image below.

strdn1050reset1.jpg

If you're still getting the same result, service may be required.

https://esupport.sony.com/US/p/service.pl

 

 

Thanks,

>Joffrey

 

 

 

If my post answers your question, please mark it as "Accept as Solution"

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