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Rookie
Posts: 1
Registered: ‎11-05-2017
Message 151 of 212 (1,680 Views)

Re: STR-DN1050 and Music Center

I own one of the subject receivers for which Sony has now deactived one of it's prime functions - operation of streaming internet media via personal hand held device.  Oh, I can do a work-around by turning on the tv, switching and clicking through the menus with the receiver remote to get to the Tunein station I listen to every Sunday morning for several hours.  But my TV must stay on for these several hours.  The whole point of me listening to music is I DON'T want the glow of a screen.  I spend time in front of a screen every day.  And why would I expect to leave a 60" TV screen on for hours and hours when all I want is audio?

 

I once owned another Sony product, a dozen years ago.  It was a CD clock radio.  I wanted a fairly decent sound so I spent the money for a Sony - a name with a reputable reputation in CD players.  There were plenty of cheaper CD clock radios but I wanted the trusted name of a "Sony".  Problem was when I played a CD there was a "swih, swih, swih, swih, swih" at every revolution of the CD.  Darn! Something must be out of alignment.  Well, that happens I supposed with mass produced electronics and mechanics.  I took it back to the store and the store easliy replaced it.  The new unit had the same issue. So, I was stuck with a CD player with an irritating noise.  Every morning and every evening I was reminded that altho' Sony had a historic top-of-line reputation in CD players I couldn't trust a Sony product to do an excellent job at what it was designed to do.  It left a bad taste in my mouth.  I vowed to never buy a Sony product again.  I couldn't trust a Sony product.

 

Then, when shopping for a receiver for a new home entertainment, surround sound system the Sony STR series fit my needs better than any other.  The ratings were good.  The operation was comfortable.  The features were all that I needed and more.  Give Sony another chance I thought.  Darn!  My Sony product is no longer doing the excellent job it was designed to do.  It is not a mechanical problem.  It is not an electronic problem.  It is a business decsion problem.  Sony has decided to force my product to not do the job it was designed to do.  Aghhhh!  The non-trust is back. The bad taste is back.  I don't think it will ever go away this time.

Specialist
Posts: 17
Registered: ‎08-21-2017
Message 152 of 212 (1,634 Views)

Re: STR-DN1050 and Music Center

Jay,

It does not appear that you are fully up-to-date on what is going here. The Music Center app has dropped support for the Dn01050. A product that SONY still sells. Many owners are mystified as to why this would happen. There is nothing available on the support site to address this failing.

Regards,

GB
Expert
Posts: 357
Registered: ‎07-28-2017
Message 153 of 212 (1,612 Views)

Re: STR-DN1050 and Music Center

Totalfail,

"There is no license fees for their own product. Both Music center and str-dn1050 are Sony's products."

Geez, I thought I spelled it out for you but let's take another stab at it. Maybe this will be clear the second time around.

Yes, the STR-DN1050 is a Sony product. But the STR-DN1050 is currently using a bunch of harware and software that is NOT the intellectual property of Sony. It contains IP belonging Dolby, Apple, DTS, and others. Thus, buying certain components, they are licensed to use the components in the receiver. Other products in the STR-DN1050 may be software products (Dolby, DTS) which are a part of the chips they use but may require separate licensing to actual use them and the associated logos in the product. So to be as polite as possible, you are incorrect with certainty about the receiver not having licensing fees. Apple gets paid, Dolby Laboratories gets paid, DTS get paid. Others get paid. Sony can't use DTS X, DTS MA, Dolby Atmos, Dolby Vision, Dolby TrueHD, Airplay, and many of the logos on the product for free. Services also such as Spotify, Pandora, Sirius XM, Tidal, etc have granted Sony a license to their logos on the box and connect to their services. If this is paid or not, it is not apparent to me.

Now to SongPal. Yes, it in all likelihood was written by Sony or a contractor to Sony. This software product may access libraries or code that do not belong to Sony while being compiled or executed. This is unclear. If it uses any IP code of others or access certain services, it may require licensing as well.

We are reasonably certain Sony is the design authority of the reciever. We are 100% certain that the receiver contains plenty IP that is not the property of Sony. The logos on the box disclose some of the IP/license holders.

Is that clear to you? Sony, Yamaha, Marantz, Denon, Onkyo, Anthem, Pioneer, etc are all paying fees to use technologies in their home theater products that belong to other entities. That's not speculation, it a fact.

What is speculation is does Sony have to pay out because SongPal/Music Center is using or acessing someone's IP? Who knows but that could be a reason to drop older hardware. It keeps the costs fixed to current hardware.
Specialist
Posts: 23
Registered: ‎10-24-2017
Message 154 of 212 (1,589 Views)

Re: STR-DN1050 and Music Center

JayFordH, I was originally redirected here when I went to European site. It's most probably because Sony's Finnish support site is so poor. There are basic Q&As, but when you dig deeper, site redirects user elsewhere. It should redirect to some other European support site.

So you say I can't have discussion here? That is suspicious for me. Is it because I have negative comments about Sony? Is it because more people see my comments?

BTW, Finnish support site says that latest firmware update should fix this problem with music center. According to release statement STR-DN 1050 should be supported by music center, but it doesn't.
Specialist
Posts: 23
Registered: ‎10-24-2017
Message 155 of 212 (1,587 Views)

Re: STR-DN1050 and Music Center

Random_V, but how can other brands deal with the licenses without dropping support? I don't have anything else to say. I gave up with the product. My friend will have Sony AVR, when ordered Marantz arrives. No more problems with that AVR any more and with any other Sony's products.
Expert
Posts: 37
Registered: ‎09-13-2017
Message 156 of 212 (1,546 Views)

Re: STR-DN1050 and Music Center

Random, nothing you said excuses Sony from dropping support well out of average cycle for a product. This a product that is not upgraded every two years. All competitors continue support for their receivers well into 5-8 year range. Sonos supports their original discontinued products 10+ years.

As far as your rant. You are dealing with hypotheticals that you have no idea about thus you words

“it in all LIKELIHOOD was written by Sony or a contractor to Sony. This software product MAY access libraries or code that do not belong to Sony while being compiled or executed. This is UNCLEAR. IF it uses any IP code of others or access certain services, it MAY require licensing as well.”

Unless you are a Sony shill, I don’t see why you are here defending a CLEARLY a—hole move by this company to screw their customers.

Either way, no more Sony. I’ll going to consider the marantz folks have mentioned. Their app is ****** but at least there is they have not dropped support for a 2-3 year old receiver despite the “licensing fees”
Specialist
Posts: 23
Registered: ‎10-24-2017
Message 157 of 212 (1,532 Views)

Re: STR-DN1050 and Music Center

Kr3pt0n, that app is not ****. It's decent one and at least it works. Heos for multiroom and streaming app is much better. It's simple, but it works. Marantz arrived today, so now I get rid of str-dn1050.
Highlighted
Specialist
Posts: 17
Registered: ‎08-21-2017
Message 158 of 212 (1,301 Views)

Re: STR-DN1050 and Music Center

All,

 

I am revamping my entire AV setup.  Using SONOS's CONNECT product for my app controlled music.  What I am going to get for a receiver? I don't know.  One option is the Emotiva XMC-1 (4 times the cost of the SONY DN1050) appears to be designed so it can be upgraded with technology changes

 

It is a shame that SONY appears to not have any concern for their purchasers.  I presume that they are trying to replicate the PC churn model of 10+ years ago - where the constant issuing of new products, with the latest technology, provided the revenue stream, and the customer thought of their compute devices as time obviated and disposable.  I presume that SONY sees the $550 in same manner as a cheap laptop.

 

What I find most galling is that the SONY moderators of this forum are so clueless.  There is not one contribution from a SONY employee that makes any sense much less address the complaint lodged.  At no time did a SONY employee, either here or in their support area, ever exhibit a scintilla of knowledge on the product or the nature of the discontinuation of support.  I hope SONY can give the training these poor folks sorely need.

 

If this training is comming, I will not know.  I am done.

 

PS:  SONY's HI-Res audio is a scam.  Read here: http://www.makeuseof.com/tag/high-resolution-audio-future-music-scam/

Specialist
Posts: 23
Registered: ‎10-24-2017
Message 159 of 212 (1,223 Views)

Re: STR-DN1050 and Music Center

FYI, I have owned Marantz sr7012 about a week now. It was excellent choice. It's completely in different class than Sony str-dn1050. Now I can hear sounds str-dn1050 couldn't produce to my fairly new monitor audio silver 500 speakers. Heos streaming / multiroom app is better than I thought. It's simple but still good. It worked out of the box and haven't had any issues with it. Marantz remote controller decent enough, I haven't had any issues with it either.
Enthusiast
Posts: 8
Registered: ‎07-08-2017
Message 160 of 212 (524 Views)

Re: STR-DN1050 and Music Center

Hi all,

No more comment on this topic...Sony has won !! We 've passed over this. Until we can use an old version of the app....hope it will work for a long time but when it won't...for sure it will be too late to ask Sony for help.
Any of my actions with Sony support enable me to talk with app développers, why can't they hear us? Why can't we talk with them?

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