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Enthusiast
Posts: 5
Registered: ‎08-24-2017
Message 1 of 4 (1,507 Views)
Accepted Solution

Sony STR-DN1080 ethernet issues with router

Hi

 

I've just set up my new STR-DN1080 and connected by ethernet. When the unit is powered on, everything works great. However, when the unit is in standby, it knocks my router out (no internet or WiFi). When the unit is powered back on, everything is fine again. I've disconnected the ethernet & I'm using the WiFi connection, which works fine when the unit is powered on & in standby. 

 

I've just replaced my STR-DN1050 and never had any of these issues. 

 

Any suggestions would be greatly appreciated.

Rookie
Posts: 1
Registered: ‎08-26-2017
Message 2 of 4 (1,451 Views)

Re: Sony STR-DN1080 ethernet issues with router

I have the same problem like you. When you have a solution, please let me know.

Enthusiast
Posts: 5
Registered: ‎08-24-2017
Message 3 of 4 (1,441 Views)

Re: Sony STR-DN1080 ethernet issues with router

Will do.

 

I've raised the issue with Sony and they are looking into it, but I'm not hopeful. 

Enthusiast
Posts: 5
Registered: ‎08-24-2017
Message 4 of 4 (1,356 Views)

Re: Sony STR-DN1080 ethernet issues with router

Hi

 

Sony have come back to me and the issue appears to be resolved. I just had to reset my receiver.

 

Here is the procedure I followed:

1. Unplug the receiver for approx 60 seconds.

2. From Standy, hold the Standby button until 'Clearing' shows on the receiver's display.

3. When it has finished, it will dispay a message saying 'Cleared !'

 

I've had to set everything up again, but I'm now able to use the ethernet connection without any issues.

 

Hope it works for you too :-)

 

Craig

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