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Enthusiast
Posts: 2
Registered: ‎11-03-2017
Message 1 of 2 (968 Views)

sony ht-iv300: Intermittent sound issues with AIRTEL DTH HD with sony ht-iv300 reciever

My setup:

1. Sony ht-iv300 (HT) - with two input HDMI and one output (ARC) ouput.
2. Bravia android (TV) - with one (ARC) HDMI port.
3. airtel HD (STB) (with dolby digital plus over HDMI) - one HDMI out

I have connected the HMDI out from STB to HDMI1 IN of HT.
HDMI OUT(ARC) from HT to HDMI(ARC) on TV.
HDMI2 IN on HT from HDMI out on PS4.

sound output on STB set to Dolby Digital plus over HDMI and coaxial.

Switch on the TV/HT/STB and keep watching some HD channel.

Say, I started changing the channel in recursion looking for StarMoviesHD.
At some point between the switches sound goes off abruptly.
And no more sound in other channels.

While switching, say I am on NatGeo HD and sound is audible, now I switch over to next channel Discovery HD with video and no audio.

 

The HT does not respond on pressing the HOME button on the HT remote. It freezes.


To get the sound back, I have to turn off all 3 devices (power cycle).

I am not sure if its STB issue. I don't face any problems with PS4.

I don't suspect any problems with HT.

Moderator
Posts: 1,717
Registered: ‎11-04-2016
Message 2 of 2 (892 Views)

Re: sony ht-iv300: Intermittent sound issues with AIRTEL DTH HD with sony ht-iv300 reciever

Hi Nikhilsamkumar,

 

Welcome and thank you for considering the SONY Community!

 

The model you have provided appears to be a non-US model. To best assist you, we recommend contacting the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Best regards,

-Erin

 

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