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Tuning Up
Posts: 1
Registered: ‎12-14-2012

tv guide on screen not working

TV Guide on screen has announced that it is ceasing updates. Is there a way to substitute something for this?

Top 40 Artist
Posts: 1,241
Registered: ‎11-14-2012

Re: tv guide on screen not working

[ Edited ]

Hello Mike,

Welcome to the Sony Community.

 

What is the Sony device that you own? The TV Guide On Screen service will be available only to devices that are Internet update capable and are connected to an active network connection. If your Sony product is not Internet update capable, then there is no option to substitute for the TV Guide on screen feature.

 

Please refer to the following Knowledge Base article pertaining to Rovi TV Guide:

 

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1032343

 

Thank you for your post.

Groovin'
Posts: 5
Registered: ‎12-31-2015

Re: tv guide on screen not working

I wonder if you could explain how to use the internet on my KDL-46hx800 (internet connected tv) so that I can view the TV guide?

I have tried everything I can find on this web site and some others, but still no TV guide.

Moderator
Posts: 2,658
Registered: ‎10-20-2014

Re: tv guide on screen not working

Hi phonetrouble,

 

Please check the steps in connecting this TV to the internet.

https://docs.sony.com/release//KDL-HX80x_imanual_EN.pdf

 

Thanks,

>Joffrey

 

 

 

 

 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Groovin'
Posts: 5
Registered: ‎12-31-2015

Re: tv guide on screen not working

I have NO TROUBLE AT ALL, connecting to the internet... I only have trouble with TV GUIDE.