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San Rookie
Rookie
Posts: 1
Registered: ‎05-20-2014
Message 1 of 2 (5,342 Views)
Accepted Solution

frustrated.. with support and play memories

hi

1. i think the overall support pages are terrible and the inability to contact someone directly and efficiently like with Microsoft speaks volume about SONY! 

 

2. MY question is, I use Play Memories app and Play Memories Online. I have loaded up a lot of pics and vids to the online/cloud - and I have enabled the new Sony Moview Creator - but NOTHING happens

Could someone please let me know what else I need to do, or am not doing 

 

thanks

San

Moderator
Posts: 1,087
Registered: ‎08-18-2014
Message 2 of 2 (5,320 Views)

Re: frustrated.. with support and play memories

Hi San,   For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region . Due to proximity, they are in a better position to respond to your questions or concerns. I have already sent email referral for you. In the meantime, you may search for knowledge articles using esupport.sony.com.   Thanks, Hailey

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