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Rookie
Posts: 3
Registered: ‎07-14-2017
Message 1 of 4 (76 Views)

Amazon Prime Video: Play button missing in Opera TV Browser

Hi,

 

I have this Sony Bravia Intener TV

Looged in successfully in Amazon Prime using the Opera TV Browser

The Play Button is missing.

 

Any problem with the TV or the Amazon Prime Videos cannot be played in a TV Browser

Moderator
Posts: 1,019
Registered: ‎11-04-2016
Message 2 of 4 (53 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Pandurangsp,

 

Can you post the exact model number of your internet TV to further assist you?

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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Rookie
Posts: 3
Registered: ‎07-14-2017
Message 3 of 4 (48 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Erin, 

 

Thanks for your reply.

My TV's model number is "W56D Series, Internet TV".

 

I recently saw other brands in smart TV at my friend's home, Samsung, and they already have the NEW  app for Amazon Prime Video present. Although i saw the same TV a week back and it did not have. But its  BEEN ADDED AUTOMATICALLY in SAMSUNG,  why not its added yet in SONY.

 

Thanks

Pandurang

Moderator
Posts: 1,019
Registered: ‎11-04-2016
Message 4 of 4 (19 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Pandurangsp,

 

Welcome to the Sony Community!

 

Thank you for your response. The W56D Series, Internet TV appears to be a non-US model. To best assist you, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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