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Rookie
Posts: 3
Registered: ‎07-14-2017
Message 1 of 5 (1,816 Views)

Amazon Prime Video: Play button missing in Opera TV Browser

Hi,

 

I have this Sony Bravia Intener TV

Looged in successfully in Amazon Prime using the Opera TV Browser

The Play Button is missing.

 

Any problem with the TV or the Amazon Prime Videos cannot be played in a TV Browser

Moderator
Posts: 1,477
Registered: ‎11-04-2016
Message 2 of 5 (1,793 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Pandurangsp,

 

Can you post the exact model number of your internet TV to further assist you?

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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Rookie
Posts: 3
Registered: ‎07-14-2017
Message 3 of 5 (1,788 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Erin, 

 

Thanks for your reply.

My TV's model number is "W56D Series, Internet TV".

 

I recently saw other brands in smart TV at my friend's home, Samsung, and they already have the NEW  app for Amazon Prime Video present. Although i saw the same TV a week back and it did not have. But its  BEEN ADDED AUTOMATICALLY in SAMSUNG,  why not its added yet in SONY.

 

Thanks

Pandurang

Moderator
Posts: 1,477
Registered: ‎11-04-2016
Message 4 of 5 (1,759 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi Pandurangsp,

 

Welcome to the Sony Community!

 

Thank you for your response. The W56D Series, Internet TV appears to be a non-US model. To best assist you, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Rookie
Posts: 1
Registered: ‎10-01-2017
Message 5 of 5 (1,061 Views)

Re: Amazon Prime Video: Play button missing in Opera TV Browser

Hi,
I am facing the same problem in my Sony Bravia KLV-32W622E. I have signed in to my Amazon Prime account on the web browser of my TV but there is no play button for any of the titles available. Please let me know if you have found a solution. Thanks

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