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davidmason
Posts: 1
Registered: ‎05-01-2013
Accepted Solution

My Sony NSZ-GS7 has no audio.

It worked fine for about 6 months, but today it stopped working. I've tried using all of the ports on the tv and each of the HDMI cables that work for the other devices, but the Sony has no sound.  Picture, but no sound.  Very frustrating.  The TV works fine with HDMI inputs from my DVD, PS3, and cable box, and none of these run through the Sony box.

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ShaunH
Posts: 1,244
Registered: ‎11-14-2012

Re: My Sony NSZ-GS7 has no audio.

Hi Davidmason,

 

I suggest that you change the output method in the Streaming Player for audio signals from the HDMI jack.
Press  (HOME) and select [All Apps] → [Settings] → [Picture & sound]  [Audio output (HDMI)→ [PCM]

 

If the issue still persists, turn off the 1080/24p video setting using the below given steps-

Press  (HOME) and select [All Apps] → [Settings]  [Picture & sound]  [24p output(2D)] and select [Off].


If my post answers your question, please mark it as an "Accepted Solution."

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