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Tuning Up
nlbrown80
Posts: 3
Registered: ‎10-17-2013
Accepted Solution

My TV wired connection is not working.

I have a Sony Bravia 46 EX720. I tried today to get on netflix but it is saying my wired connection failed. I am using a router that is working properly. When I switched connection to another device it works fine. However my TV is not able to use the connection.

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Moderator
AngelaP
Posts: 2,003
Registered: ‎05-23-2013

Re: My TV wired connection is not working.

Hi nlbrown80!

 
Thanks for the message. Try to Refresh the Internet Content. This can be found in the Settings menu under Network. Are other internet applications working fine?   
 
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Groovin'
jpugong
Posts: 4
Registered: ‎10-18-2013

Re: My TV wired connection is not working.

hi there my name is jeff.i am having the same problem too .i tied the refresh internet content but its not working cos my tv wont let me connect to my internet.
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Moderator
AngelaP
Posts: 2,003
Registered: ‎05-23-2013

Re: My TV wired connection is not working.

Hi jpugong!

 
Please click here for troubleshooting steps that you can perform to resolve the issue that you are having with the TV.
 
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Tuning Up
nlbrown80
Posts: 3
Registered: ‎10-17-2013

Re: My TV wired connection is not working.

That still did not work.

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Moderator
AngelaP
Posts: 2,003
Registered: ‎05-23-2013

Re: My TV wired connection is not working.

Thank you for getting back to us, nlbrown80. Please refer to this article for additional troubleshooting steps. 

 
If my post answers your question, please mark it as "Accept as Solution." 
 
 
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