Skip to the end of navigation

Welcome to the Community!

Internet TV

Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎08-10-2017
Message 1 of 2 (2,158 Views)

Sony Bravia KDL-49WD756 Smart TV - Apps issues

We recently purchased the Sony KDL-49WD756 - which picture wise is amazing.


We are having a few issues with the Apps on the TV. For one, there is no options for Apps except launching them. We are unable to clear cache on apps if there is an issue. Secondly, Netflix has a dedicated launching button, which is fantastic, but the few times Netflix has bought up an error or black screen there is no way to force close the app or clear the cache of the app - something I LOVE about the amazon Firestick.


We do not have a manual and I have tried looking online for some help but there is nothing for my TV.


Can someone please help. If pictures are needed I can provide them.




Posts: 330
Registered: ‎04-04-2017
Message 2 of 2 (2,149 Views)

Re: Sony Bravia KDL-49WD756 Smart TV - Apps issues

Hi Rebecca2810,


Welcome to Sony Community!


On this site we are able to provide assistance for customers in North America, Latin America and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at




If my post answers your question, please mark it as "Accept as Solution"

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook