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Enthusiast
Posts: 3
Registered: ‎03-16-2017
Message 11 of 20 (24,907 Views)

Re: Sony Bravia just won't connect to wifi router

 

I had the same problem on my bravia KDL- 43WD750. Nothing helped me to solve it. Many times resetting either modem or tv, factory settings etc.

 

If your router supports WPS then you have luck. Just turn WPS fucntion on by simply pressing the button on the router, and connect via WPS on your TV then refresh the internet content. Afterwards you can connect to wifi normally by just scanning the wireless connections. In this way the WPS fucntion will be turned off. 

 

It worked pretty fine with me. Eventually I reset both the modem and the tv. It worked still fine.

 

Note: If you have to connect via WPS again then you have to touch the button and perform the further instructions as mentioned above.

Moderator
Posts: 1,706
Registered: ‎11-04-2016
Message 12 of 20 (24,892 Views)

Re: Sony Bravia just won't connect to wifi router

Hi Oathbreaker,

 

Welcome to the SONY Community!

 

Greetings and thank you for your message. For further assistance, we kindly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Regards,

~Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Rookie
Posts: 1
Registered: ‎04-17-2017
Message 13 of 20 (24,286 Views)

Re: Sony Bravia just won't connect to wifi router

Hello to everybody having this problem. It has been frustrating me for a very long time now, and I have scoured the google seach results to no avail. And it looks like Sony is absolutly zero help to TONS of people having this problem. 
However, I'm not 100% certain, but I think I found a solution. t least, it's been working for me so far. 

Heres what I did: 

Settings>Network>Advanced Settings>IPv6 setup>Disable IPv6

I have had no problems since. I hope it works for you too.

If so, let me know...

Enthusiast
Posts: 3
Registered: ‎04-30-2017
Message 14 of 20 (24,043 Views)

Re: Sony Bravia just won't connect to wifi router

Yep, that was the solution for me as well - disable IPv6. The reason being, my ISP doesn't support IPv6!  Not sure how IPv6 was enabled as I don't recall doing it. Wish I had found your post earlier as I've been looking for a solution for a few weeks - only found it last night after already guessing that might solve the problem. I did see a notice on the European Sony support site mentioning the problem with IPv6 and the need to disable it. Happy as Larry now. Smiley Happy

Rookie
Posts: 2
Registered: ‎05-08-2017
Message 15 of 20 (23,860 Views)

Re: Sony Bravia just won't connect to wifi router

good day! i also have a kdl-40w657d that won't connect to my wireless router.at first it worked but one time i unplugged it due to an unexpected power interruption freaked out that might cause fluctuation so i unplugged it.when the power was back i plugged it again turned the tv on but connection was lost,seems like the setup was reset.now,how can i connect it back again to my wireless router?
Rookie
Posts: 2
Registered: ‎05-08-2017
Message 16 of 20 (23,848 Views)

Re: Sony Bravia just won't connect to wifi router

good day! i also have a kdl-40w657d that won't connect to my wireless router.at first it worked but one time i unplugged it due to an unexpected power interruption freaked out that might cause fluctuation so i unplugged it.when the power was back i plugged it again turned the tv on but connection was lost,seems like the setup was reset.now,how can i connect it back again to my wireless router?
Moderator
Posts: 1,296
Registered: ‎10-20-2015
Message 17 of 20 (23,811 Views)

Re: Sony Bravia just won't connect to wifi router

Hi Katmuyrong,

 

Welcome and thank you for considering SONY Community!

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

I hope it helps.

 

 

Regards,

^Ron

Highlighted
Moderator
Posts: 253
Registered: ‎04-07-2014
Message 18 of 20 (23,767 Views)

Re: Sony Bravia just won't connect to wifi router

[ Edited ]

Hi katmuyrong

 

Have you tried doing the network setup again? If not, you can try setting the network again by following the the below steps:

 

  1. Press the HOME button on the remote.
  2. Select Settings.
  3. Select Network.
  4. Select Network setup.
  5. Select Set up network connection or Wireless Setup.
  6. Select the connection method.
    • When connecting automatically with the WPS button on your wireless router (or access point)
      Select Easy, Auto or WPS (Push Button).
    • When connecting manually after selecting a network from the list of scanned wireless networks
      Select Expert, Custom or Scan.
  7. Follow the on-screen instructions to complete the setup.

 

IMPORTANT:

  • If you are using a wireless hub, router or game adapter, you must select Wired Setup instead of Wireless Setup. The Wireless Setup is only for use with Sony wireless LAN ready TVs (with USB Wireless LAN Adapter UWA-BR100) or Built-in Wireless LAN TVs.
  • For the Wireless LAN Ready TVs, only the UWA-BR100 is supported. PC USB Wireless LAN adapters are not supported.
  • Using the network feature, you can connect your TV to the Internet. The setup procedure differs depending on the type of network and LAN router. Before setting up your Internet connection, be sure to set up a wireless LAN router

 

For more details, you can also refer to a list of FAQs that could be helpful for you. 

 

Thanks!

 

Regards

Ann

Enthusiast
Posts: 1
Registered: ‎01-20-2018
Message 19 of 20 (6,465 Views)

Sony Bravia not connecting to Internet give Authentication error without asking for Password

Hi,

 I have Sony Bravia KDL-40CX520 TV

 

I tried to set up Wired Network for internet connection.

 Cable Connection OK

 Local Access     OK

 Internet Access OK

 

But when I tried to refresh Internet content or open any website, the TV is giving error while Authenticating Network.

"Configuration Failed while connecting. Sony <2200>"

 

I want to authenticate by giving the password, but while doing set up, the TV did not ask me any password. 

I tried the factory reset.

However, the password is not asked in setup and while refreshing content, giving an error during authentication. 

Please help me to get connected to the internet.

 

Thanks & Regards,

APK

Enthusiast
Posts: 3
Registered: ‎04-30-2017
Message 20 of 20 (6,443 Views)

Re: Sony Bravia not connecting to Internet give Authentication error without asking for Password

I'm no technical genius but my connection problem was solved by disabling the IVP6 communication protocol which was activated by a software upgrade. My ISP doesn't use IVP6 so I wasn't connecting properly with that setting activated - it was connecting and disconnecting rapidly. The IVP6 setting is somewhere in the TV internet settings. This may help - if it doesn't I'm sorry if your time has been wasted.

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