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Enthusiast
Posts: 2
Registered: ‎08-28-2017
Message 1 of 3 (318 Views)

TV cant find WiFi network

I have a Sony Bravia XBR-65X930D which had been connected to my wireless network which was via my range extender.  I decided to change my range extender name to match the rest of the house to make it act like one big network.  Now, when I try to set up the TV's internet, the TV can't find any nedarby networks even though there is a great signal near it (tested on I pad and cell phone).  Any ideas as to what is going on?

Moderator
Posts: 358
Registered: ‎02-02-2017
Message 2 of 3 (266 Views)

Re: TV cant find WiFi network

Hi Swc3393,

 

Welcome and thank you for considering the SONY Community!

 

We're sorry to hear that your having network issues. You may refer to the link below for troubleshooting steps to help isolate the issue:

https://us.en.kb.sony.com/app/answers/detail/a_id/63719/p/61659,95543,96010,96063/c/65,66/kw/network...

 

Additional steps are also available on this link:

https://us.en.kb.sony.com/app/answers/detail/a_id/75355/p/61659,95543,96010,96063/c/65,66/kw/network...

 

Regards,

~Ralph

 

If my post answers your question, please mark it as "Accept as Solution"

 

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Enthusiast
Posts: 2
Registered: ‎08-28-2017
Message 3 of 3 (162 Views)

Re: TV cant find WiFi network

Ralph,

 

thanks for the links.  I tried to unplug the tv and replug but this had no effect.  Its strange that the TV can not see any of the Wi-Fi signals in the area, especially my home network which has a range extender very close to the TV 

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