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Rookie
Posts: 1
Registered: ‎07-11-2017
Message 1 of 4 (771 Views)

Voice Search not working as Remote doesn't have Microphone button

hi

I have purchased Sony Android TV (Model KDL 43W800D). It came with remote control model (RMT-TX200P). I am not able to find Microphone button on my remote. Hence not able to use Voice Search option in my TV. Please suggest how I can achieve it?

Moderator
Posts: 1,466
Registered: ‎11-04-2016
Message 2 of 4 (740 Views)

Re: Voice Search not working as Remote doesn't have Microphone button

Hello Abskulkarni,

 

 

Thank you for visiting the SONY Community!

 

The model you have provided appears to be a non-US model.  To best assist you with your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

Moderator
Posts: 237
Registered: ‎04-07-2014
Message 3 of 4 (696 Views)

Re: Voice Search not working as Remote doesn't have Microphone button

Hi abskulkarni

 

You can find the microphone button between the 'Input' button and the 'Power' button (in green) for this remote control model RMT-TX200P

 

You can refer to the below picture for reference. Hope this helps. Thanks!

 

Regards

Ann

 

RMF-TX200.jpg

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Rookie
Posts: 1
Registered: ‎11-09-2017
Message 4 of 4 (150 Views)

Re: Voice Search not working as Remote doesn't have Microphone button

[ Edited ]

Dears, 

 

I bought a Sony TV (Model: KD-65X7500D). The TV box contains the following model for Remote Control: RMT-TX200P which doesn't contain a microphone button.

I have couple of questions:

  1. Given the fact that the remote doesn't contain the microphone button, does that mean that the TV don't support this feature?
  2. If the TV supports voice commands, what remote control model is compatible my TV?

Thanks in advance.

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