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Rookie
Posts: 1
Registered: ‎02-13-2018
Message 121 of 126 (285 Views)

Re: Why does smart tv lose internet connection after shutdown?

My new Bravia has an issue, and I'm trying to work out if it's the same issue described in this thread. It's not just losing connection, it's losing MEMORY of the connection. I have to reselect the wifi and reenter wifi password. Is that what's happening to you guys?

 

Sadly, I went into the IPv6 settings, and it was already disabled. 

 

Rookie
Posts: 4
Registered: ‎01-14-2017
Message 122 of 126 (279 Views)

Re: Why does smart tv lose internet connection after shutdown?

That is exactly what happens and still happens. I'm ready for a refund.
Rookie
Posts: 4
Registered: ‎01-14-2017
Message 123 of 126 (278 Views)

Re: Why does smart tv lose internet connection after shutdown?

Still doenst work.
Enthusiast
Posts: 3
Registered: ‎12-07-2017
Message 124 of 126 (232 Views)

Re: Why does smart tv lose internet connection after shutdown?

[ Edited ]

To help mitigate this issue, you need to go into the TV's internet settings and assign a IP address.

 

This will also require you to log into your router and assign that TV a specific (static) IP address.

 

For what ever reason, having a static IP seems to help the TV not have this issue. I posted a few pages back about this and since I did this fix, my TV has been working great.

 

GL

Specialist
Posts: 46
Registered: ‎07-05-2017
Message 125 of 126 (199 Views)

Re: Why does smart tv lose internet connection after shutdown?

I also have 49X800D tv wifi drops if IPV6 is enabled on tv. Problem is every software and Android update resets tv to enable IPV6 and I forget months later and my wifi gets dropped on ALL my connected devices on same channel wifi. V
It is a Sony problem that I have dealt with since getting tv 1 year ago arounds.

No reason. Connection diagnostics will show IPV4/IPV6 both good and yet wifi drops when tv is turned off. Even with wifi direct disabled on tv.
Sometimes, even only IPV6 wifi connection, the tv still causes connected devices to drop wifi and reconnect. Many times these devices and tv auto connect to my slower 2.4ghz channel. I use 5ghz AC for tv and 1 other device. Others are on slower 2.4ghz.
Sony, I have 800d tv. People on here report same with 900e tv sets. So many many hundreds of thousands have issues. Why can't you do a patch?
Expert
Posts: 610
Registered: ‎04-14-2017
Message 126 of 126 (152 Views)

Re: Why does smart tv lose internet connection after shutdown?

If other devices are affected, you are probably seeing the bug in your other android chromecast-enabled apps where they can flood the network with multicast discovery packets:  http://bgr.com/2018/01/15/google-chromecast-home-wifi-problems-router-crashing/

This isn't really the TV's problem other than appearing as a chromecast receiver.   But, it also shouldn't be exclusive to ipv6 unless it is tripping a bug in your router that makes it drop connections (TP-link recently released an update to fix theirs).

 

If it is this bug, the real fix will be when the android devices sending the packets are updated with a patch for the problem.

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