Skip to the end of navigation

Welcome to the Community!

Internet TV

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Rookie
Posts: 1
Registered: ‎02-13-2018
Message 1 of 2 (186 Views)

WiFi won't turn on XBR65X850D

I am unable to turn on the built in wifi on my XBR65X850D. I have installed the latest firmware update via USB flash drive and have tried resetting the TV several times. When I attempt to turn on the WiFi it generates a message saying System Error Encountered. Contact Sony directly.


Please help.
Moderator
Posts: 295
Registered: ‎04-04-2017
Message 2 of 2 (145 Views)

Re: WiFi won't turn on XBR65X850D

 

Hi Paul1974,

Welcome to Sony Community!

 

We are sorry to hear the issue on your television. You can follow the solution designed to assist in connecting the TV to a wireless high-speed Internet connection, confirming that the router is correctly set up and the TV is still not connecting. Please follow this link: https://us.en.kb.sony.com/app/answers/detail/a_id/32469.

 

Regards,
-Jay

 

If my post answers your question, please click the button below "Accept as Solution".

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook