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Posts: 1
Registered: ‎02-13-2018
Message 1 of 2 (116 Views)

WiFi won't turn on XBR65X850D

I am unable to turn on the built in wifi on my XBR65X850D. I have installed the latest firmware update via USB flash drive and have tried resetting the TV several times. When I attempt to turn on the WiFi it generates a message saying System Error Encountered. Contact Sony directly.

Please help.
Posts: 287
Registered: ‎04-04-2017
Message 2 of 2 (75 Views)

Re: WiFi won't turn on XBR65X850D


Hi Paul1974,

Welcome to Sony Community!


We are sorry to hear the issue on your television. You can follow the solution designed to assist in connecting the TV to a wireless high-speed Internet connection, confirming that the router is correctly set up and the TV is still not connecting. Please follow this link:




If my post answers your question, please click the button below "Accept as Solution".

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