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Rookie
Posts: 2
Registered: ‎11-17-2017
Message 1 of 8 (1,021 Views)

YouTube App not working in sony KLV-40W562d

[ Edited ]

Hi,

 
I would like to post YouTube app issue in my Sony TV klv-40w562d. TV have proper wifi connection and also i have good speed of internet.
 
Issue :- When we click on YouTube app we seeing only YouYube logo on TV screen and also not able to connect TV from YouTube mobile App. YouTube not working from 2 weeks.
 
Note: TV is in latest software. Updated software 1 month back. Also i dont have any latest update.
 
Please let me know. Thanks in advance.
Enthusiast
Posts: 5
Registered: ‎11-17-2017
Message 2 of 8 (998 Views)

Re: YouTube App not working in sony KLV-40W562d

I have the same issue with our Sony Tv KDL-32W607D. I can access the Web browser and Netflix, except for the Youtube app since wednesday Nov 15.

Please address our issue.
Thanks

Rookie
Posts: 1
Registered: ‎11-18-2017
Message 3 of 8 (950 Views)

Re: YouTube App not working in sony KLV-40W562d

Same issue. Just showing the YouTube loading screen on Sony KD-49X8505B. I was starting to watch more YouTube than normal TV lately!
(All up to date with firmwares)

Moderator
Posts: 246
Registered: ‎04-07-2014
Message 4 of 8 (783 Views)

Re: YouTube App not working in sony KLV-40W562d

Hi darshanyours

 

Have you tried factory reset yet to see if it helps to resolve the issue?

 

Regards

Ann

Rookie
Posts: 2
Registered: ‎11-17-2017
Message 5 of 8 (760 Views)

Re: YouTube App not working in sony KLV-40W562d

Thanks AnnL.

Hi All,

Good news. I did my tv factory reset, and now YouTube App is working..

Happy!!!..!!!
Enthusiast
Posts: 7
Registered: ‎06-24-2015
Message 6 of 8 (688 Views)

Re: YouTube App not working in sony KLV-40W562d

Did the factory reset delete all channels and custom picture settings?

Enthusiast
Posts: 5
Registered: ‎11-17-2017
Message 7 of 8 (676 Views)

Re: YouTube App not working in sony KLV-40W562d

Hi how can i reset my tv? What to do?
Enthusiast
Posts: 5
Registered: ‎11-17-2017
Message 8 of 8 (672 Views)

Re: YouTube App not working in sony KLV-40W562d

I tried reseting my tv and YouTube works again.. thanks for helping guys..

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