12-10-2012 05:37 PM - last edited on 06-26-2013 07:01 AM by Doug
Welcome to the Sony Community.
Refer to the following link for possible troubleshooting steps to resolve the issue.
Additionally, perform the network setup again.
Set the IP address to a fixed setting.
Set the Primary DNS on the computer to 126.96.36.199.
Set the Primary DNS on the Sony product to 188.8.131.52.
Thank you for your post.