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Enthusiast
Posts: 2
Registered: ‎01-02-2014
Message 21 of 51 (5,690 Views)

Re: i can't get my tv to acquire internet content

it has been fixed!
Moderator
Posts: 1,726
Registered: ‎05-23-2013
Message 22 of 51 (5,661 Views)

Re: i can't get my tv to acquire internet content

Glad to hear that the issue is now resolved. Smiley Happy

Enthusiast
Posts: 3
Registered: ‎01-12-2014
Message 23 of 51 (5,630 Views)

Re: i can't get my tv to acquire internet content

did you do the dns change? are you on rogers, bell?
thanks
Enthusiast
Posts: 1
Registered: ‎01-26-2014
Message 24 of 51 (5,563 Views)

Re: i can't get my tv to acquire internet content

hey dear,

 

I can see the server names list on the tv. however, when I try to connect my phone's online media, tv says can't acquire the content or server could't be reached.

 

help please.

Moderator
Posts: 1,726
Registered: ‎05-23-2013
Message 25 of 51 (5,547 Views)

Re: i can't get my tv to acquire internet content

Hi inc_dind!

 
Thanks for the message. Are you trying to access files from your phone? What is the model number of your TV? You may refer to this link to locate the model number. Where are you currently located?
Enthusiast
Posts: 3
Registered: ‎01-12-2014
Message 26 of 51 (5,541 Views)

Re: i can't get my tv to acquire internet content

thanks for the responses - I was not able to get to my firends place to try the dns thing, however he apparently got on with someone at Sony yesterday and indicated that he could now access google so I gues that part is 

resolved 

 

thanks again

Moderator
Posts: 1,726
Registered: ‎05-23-2013
Message 27 of 51 (5,535 Views)

Re: i can't get my tv to acquire internet content

I see. Please let us know if you still need assistance regarding this matter.

Rookie
Posts: 1
Registered: ‎05-21-2014
Message 28 of 51 (5,242 Views)

Re: i can't get my tv to acquire internet content

Tried the solution twice and did not work.

 

I have Refresh the internet connection

 

I have a wired connection

 

Can connect to U tube but not to ABC SBS or any other service.

 

Get a message - The service cannot be accessed at this time.  Reference code 40.

 

Sony Bravia 40HX700

 

Any clues please?

Moderator
Posts: 1,726
Registered: ‎05-23-2013
Message 29 of 51 (5,236 Views)

Re: i can't get my tv to acquire internet content

Hi David2450! 

 
Thanks for the message. The KDL40HX700 is a non-US model and you appear to be located in Australia. For further assistance regarding your concern, please contact Sony Australia. They are better equipped to respond to your questions or concerns.
Rookie
Posts: 1
Registered: ‎08-11-2014
Message 30 of 51 (4,958 Views)

Re: i can't get my tv to acquire internet content

hi ive been trying to connect my sony tv to internet for hours now and just figured out that

my ethernet cable was plugged into sky box .i connected it direct from router to sony bravia tv

sorted internet tv hope this helps. phil

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