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Rookie
Posts: 1
Registered: ‎01-01-2013
Message 1 of 4 (4,050 Views)

the icon of Netflix on my Sony Bravia TV

the icon of Netflix on my Sony Bravia TV don't show it.... model kdl-32ex525.... i do all steps and registration.... but nothing appears.
Expert
Posts: 1,303
Registered: ‎11-14-2012
Message 2 of 4 (4,043 Views)

Re: the icon of Netflix on my Sony Bravia TV

Hi Diego,

 

Welcome to Sony Community!

 

Make sure that the TV is connected to high speed Internet connection and also latest firmware update is installed. Information about the latest firmware update for this TV is mentioned on below link:

 

http://esupport.sony.com/LA/perl/swu-download.pl?upd_id=8271&os_id=99&mdl=KDL32EX525

 

Verify if Netflix service is available in your location. You can find the list locations on the below page:

 

http://support.netflix.com/en/node/412#gsc.tab=0

 

Also, try the steps mentioned on the below support article:

 

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1003831

 

Please mark the solution as accepted if you find the information useful.

 

Thank you for your post.

Enthusiast
Posts: 3
Registered: ‎03-22-2014
Message 3 of 4 (2,106 Views)

Re: the icon of Netflix on my Sony Bravia TV

I have the same problem. None of sony site link are working, here and in other posts (but netflix link)

Some displays a xml code, some do not exist...

Moderator
Posts: 1,726
Registered: ‎05-23-2013
Message 4 of 4 (2,081 Views)

Re: the icon of Netflix on my Sony Bravia TV

Hi marciano1! 

 
Thanks for the message. For us to further assist you, please provide the model number of your TV. You may refer to this link to locate the model number. Just to verify, you are unable to access any internet application available on your TV? 

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