Skip to the end of navigation

Welcome to the Community!

Internet TV

Showing results for 
Search instead for 
Do you mean 
Posts: 2
Registered: ‎03-08-2017
Message 21 of 23 (243 Views)

Re: wifi issue on android tv

Me too facing the same issue also reported it to sony service but they told it was my router problem but even if i connect to my neighbor router same issue.Not even a month now bought this TV sony technician visited 3 times now and still issue isn't solved.But when the TV is connected to a mobile hotspot the date wont reset only connecting it to the router and powering it off it changes to default time 5.30 and date 1/1/2015. Even the Sony senior engineer that was sent was not able to solve the issue feels like cheated by Sony.
Posts: 2
Registered: ‎03-08-2017
Message 22 of 23 (241 Views)

Re: wifi issue on android tv

Sony many of them are facing the issue and we are been told when sked for help that it is a faulty router or local internet provider.No proper help is provided.Now since my no. is registered with service centre they no more send any help even after 3 visits are done by sony technician .Is this what i get from a well known brand?
Today when called the sony service centre he simply hung the call on me.Teerible service
Posts: 3,973
Registered: ‎03-12-2015
Message 23 of 23 (194 Views)

Re: wifi issue on android tv


Hi, Krish2017


Thank you for visiting Sony Community! 


For troubleshooting steps, please follow the guidelines here:


For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region Due to proximity, they are in a better position to respond to your questions or concerns.








If my post answers your question, please mark it as "Accept as Solution"


Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook