All of the Sony internal optical drives are plug & play with Windows so no drivers are required for detection in your PC. If you are having issues getting your drive detected then please try the following:
• Ensure the Sony drive is set as a secondary master by itself. If you have another disc burner or a zip drive on the same IDE cable, please separate them. • Ensure you have the latest Service pack for your Windows operating system and any other updates for your system installed. service, storage support email • Please remove your secondary IDE channel from the Device Manager.
If the issue is still not resolved, service may be required. You may contact the Sony Storage support team by e-mail at: firstname.lastname@example.org for further information.