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Enthusiast
Posts: 2
Registered: ‎01-13-2016
Message 1 of 16 (2,858 Views)

HDR support firmware hdmi 2.0a for STR DN1060?

I was told by engineering it would be out in January to update this receiver. I see the release of STR DN 1070 with full HDR support. When will this update be released to STR DN 1060?
Expert
Posts: 42
Registered: ‎10-09-2016
Message 2 of 16 (2,139 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

[ Edited ]
Desperately need this xbox one s does not work without it, or is this a ploy to buy a new amp.
I think we both answered our own question, buy a new amp with 2.0a
Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 3 of 16 (2,105 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

Hi Mchiro40,

 

Please visit https://esupport.sony.com/ for the latest updates and new releases.

 

 

Thanks,

>Joffrey

 

 

 

 

 

 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Moderator
Posts: 4,146
Registered: ‎10-20-2014
Message 4 of 16 (2,104 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

Hi Jedibasswatson,

 

Please visit our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ for further assistance.

 

 

Thanks,

>Joffrey

 

 

 

 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Expert
Posts: 42
Registered: ‎10-09-2016
Message 5 of 16 (2,100 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

The link just takes me too sony Europe,
What's going on,
have you released a new firmware if so it's not on the website?
Enthusiast
Posts: 2
Registered: ‎01-13-2016
Message 6 of 16 (2,071 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

I contacted Sony customer support yesterday they referred me to technical. I spoke with technical and was told 100% no firmware support for this. I was blantled lied in January was told specifically this would happen just like tv support. I am very angry and felt misled by Sony. I will no longer be an advocate for Sony.
Expert
Posts: 42
Registered: ‎10-09-2016
Message 7 of 16 (2,067 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

Me too!! why would they do a simple firmware update when they can charge you £500 for a new one
Expert
Posts: 42
Registered: ‎10-09-2016
Message 8 of 16 (1,853 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

Hi all disgusted with this amp had 4k hdr problems with my xbox one s no hdr at all due to the hdmi2.0a issue now no 4k at all using a ps4 pro, what is this!! it says 4k on the box of the amp and 2 of the 5 4k devices (1 sony movie box, 2 4k bluray players and 2 consoles) don't work with it
Where is the the firmware update
!!!
Enthusiast
Posts: 4
Registered: ‎01-01-2017
Message 9 of 16 (1,553 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

Hello Sony! Please provide the firmware update for HDMI 2.0a support for this receiver ASAP.

Moderator
Posts: 4,655
Registered: ‎03-12-2015
Message 10 of 16 (1,487 Views)

Re: HDR support firmware hdmi 2.0a for STR DN1060?

 

Hi, Millstone, 

 

Welcome to Sony Community! 

 

We appreciate your input. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department.

 

Thank you for your feedback.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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