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Posts: 2
Registered: ‎03-19-2017
Message 1 of 3 (621 Views)

ICF-C1PJ - Troubled Model

I purchased a clock radio [Model ICF-C1PJ]. After a couple of months or so, it stopped responding to button commands and starting having a mind of its own mind. It would come on by itself and none of the buttons work. The alarm would go off at random times. I unplugged it, only to find it continuing with the battery backup powering it. It was useless.


Shame on me, I assumed this unit was a lemon and I purchased another one for over $60. Within 2 weeks, this unit starting doing the same. Since that time, I've discovered this is a common occurrence and detailed across the Internet.


I've reached out to customer support with no luck.



Posts: 4,146
Registered: ‎10-20-2014
Message 2 of 3 (599 Views)

Re: ICF-C1PJ - Troubled Model

Hi Utexex,


Have you tried calling our Technical Support team about this issue?
If so, kindly send your reference number/event ID to me via Private Message(PM) so we can further assist you.





Posts: 2
Registered: ‎03-19-2017
Message 3 of 3 (592 Views)

Re: ICF-C1PJ - Troubled Model

I did call them originally but did not record an event ID.

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