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Enthusiast
Posts: 1
Registered: ‎08-03-2013
Message 1 of 5 (2,327 Views)

RDP-XF300iPN bluetooth issue

Hi everyone,

 

I just bought a RDP-XF300iPN Audio system and I have some issue with the bluetooth connection. I have tried to connect it via bluetooth to my macbook pro and to my ipad but both can not found the audio system. I brought my laptop and ipad closer to the dock, try several time to activate the bluetooth connection of the audio system but it seems as if the audio system does not give any bluetooth signal. I can find my macboock bluetooth on my ipad and the bluetooth of my ipad on my macboock pro, so both works properly. In the past, it worked very well with the last version of the same audio system for iphone 4 (I have the new version for iphone 5).

if you have any idea about this problem, please let me know!

Thanks,

 

Noémie

Expert
Posts: 1,022
Registered: ‎05-23-2013
Message 2 of 5 (2,307 Views)

Re: RDP-XF300iPN bluetooth issue

Im sorry to hear about the issue. You mentioned that the audio system does not produce any bluetooth signal, have you tried holding down the bluetooth button on the remote control?  You should hear a double beep sound when you press and hold down the bluetooth button on the remote contro. Try to pair it again and observe if it will beep. 

Enthusiast
Posts: 1
Registered: ‎11-16-2017
Message 3 of 5 (345 Views)

Re: RDP-XF300iPN bluetooth issue

Bonjour mon problème vient du fait que je n'est pas la possibilitée d acceder au menu du home box, je ne trouve pas l'apk pour android pouvez vous m'aidé a reset ou autre je ne trouve pas de bouton pour reintialisee l'home box ?
Enthusiast
Posts: 6
Registered: ‎11-09-2017
Message 4 of 5 (327 Views)

Re: RDP-XF300iPN bluetooth issue

ı think you have electric promblem

Moderator
Posts: 1,540
Registered: ‎11-04-2016
Message 5 of 5 (231 Views)

Re: RDP-XF300iPN bluetooth issue

Hi WHITE-SNAKE,

 

Welcome and thank you for considering the SONY Community!

 

On this site, we are able to provide assistance for customers in North America, Latin America, and Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

 

Regards,

-Erin

 

If my post answers your question, please click the button below "Accept as Solution".

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