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Rookie
Posts: 1
Registered: ‎05-14-2017
Message 1 of 2 (136 Views)

SRS x99 right speakers cracking

[ Edited ]

Hi,

 

I ordered srx x99 from amazon.in and found that the right speakers were making a cracking sound. I returned the unit and got another one with exactly the same problem. The unit cracks on the right speakers while the left is super clean. I want to know if this is the case with everyone. There is no problem with the recording because I swapped the channels and the cracking is only on the right. It is more noticeable while playing solo piano tracks. I really dont want to return this because I absolutely love the sound but this cracking sound spoils the experience.

 

Any help or insights appreciated. I have checked all connections and played from multiple sources usb-b, bluetooth and wifi.via songpal

 

Can this be fixed with a firmware update or something?

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Moderator
Posts: 3,896
Registered: ‎10-20-2014
Message 2 of 2 (99 Views)

Re: SRS x99 right speakers cracking

Hi Audiocon,

 

Welcome and thank you for considering SONY Community!

 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific.

 

Due to proximity, they are in a better position to respond to your questions or concerns.

 

 

Thanks,
>Joffrey

 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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