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Rookie
Posts: 1
Registered: ‎05-07-2017
Message 21 of 26 (485 Views)

Re: Sony Dash Discontinued - Refund/Credit?

I agree with all that has been posted about this issue.  I have purchased Sony products for over 50 years and have never seen such poor customer relations.  I have two Dash units that are now to be simply thrown away?  It is not feasable to ever spend money on another Sony devise.

Apprentice
Posts: 6
Registered: ‎01-29-2013
Message 22 of 26 (462 Views)

Re: Sony Dash Discontinued - Refund/Credit?

Another reason to never promote or sell Sony's products. Killed my DVR that's still limping along but fairly useless now going to kill our two Dash units! Let us put an Android OS on the units!
Apprentice
Posts: 9
Registered: ‎11-12-2012
Message 23 of 26 (344 Views)

Re: Sony Dash Discontinued - Refund/Credit?

Enthusiast
Posts: 1
Registered: ‎05-13-2017
Message 24 of 26 (309 Views)

Re: Sony Dash Discontinued - Refund/Credit?

[ Edited ]

Disturbing that a company my family trusts can just "decide" to turn my dash into a brick.  What's next, my TV, my laptop, my new camera?!  I still have that receipt...I may want to take it back in case Sony decides to turn that into a brick, too.  

 

Sony, if you are going to kill off my device, I want a refund/credit.

 

i would like a link to a refund page.  I'll gladly send you the "soon to be brick" back.  

 

BTW dash owners, just saw a video for a new Amazon dash like device.  Looks pretty awesome, if not better than the dash....or brick, I mean:  (Copy and paste link...just like my dash the hyperlink button isn't working here) https://www.reddit.com/r/SonyDash/comments/6a7eeu/will_this_take_over_the_sony_dash_throne_as_a/

 

Specialist
Posts: 24
Registered: ‎02-27-2013
Message 25 of 26 (283 Views)

Re: Sony Dash Discontinued - Refund/Credit?

Thanks for the link, The Echo Show, interesting 

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Enthusiast
Posts: 3
Registered: ‎05-05-2016
Message 26 of 26 (197 Views)

Re: Sony Dash Discontinued - Refund/Credit?

Apprentice left a link to a post to use the Dash as an alarm clock, although I have not checked it. I have done this. You basically reset your dash but while doing so, you do not want to add your network to the device. This is how I did it. I think Sony should provide one more FW update to automatically convert the dash into a clock-only device, particularly for those not tech savy or who don't frequent these forums. Many people outside this forum don't even know what a FW update is.

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