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Rookie
Posts: 1
Registered: ‎10-17-2017
Message 1 of 2 (378 Views)

Sony WX-900BT crackling sound through AUX and Bluetooth

Today i installed a Sony WX-900BT in my VW Golf MKV. When playing the radio it plays absolutely fine sound wise, if not the fact that it's a fair bit quieter than the stock unit, Not sure if there is a way of changing that.
But the bigger problem is when i try to play music through AUX or Bluetooth, the sound quality drops quite a bit, there's very noticeable crackling and it's not clean and crisp. That doesn't happen with the radio. The phone i'm using is an iPhone 6. It can't be the songs because i was playing them through Spotfy which has decent sound.

Any ideas on how to fix this?

Thanks in advance.

Moderator
Posts: 1,471
Registered: ‎11-04-2016
Message 2 of 2 (256 Views)

Re: Sony WX-900BT crackling sound through AUX and Bluetooth

Hi BE-303,

 

Welcome and thank you for considering the SONY Community!

 

We are sorry to hear that you're having issues with your car stereo. You may refer to the link below to isolate the problem.

https://us.en.kb.sony.com/app/answers/detail/a_id/42914

 

Should you have questions or need further assistance, we recommend contacting the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns. 

 

 

Best regards,

-Erin 

 

If my post answers your question, please click the button below "Accept as Solution".

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