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Posts: 7
Registered: ‎12-05-2016
Message 1 of 3 (442 Views)

4K video filename processing not the same as HD

[ Edited ]

I noticed that PlayMemories seems to handle 4K video file names differently than HD files.  Using my FDR-AX53, if I transfer HD files through PlayMemories, it smartly combines raw video files recorded during a single session, into a single file and changes the filename to include the date the video was recorded.  When transfering 4K files, PlayMemories does nothing and stores the file with its native filename given by the camera, i.e. C0001.mp4.  Note that the FDR-53AX camera resets the filename counter back to C0001.mp4 after the files are removed and so after many recording sessions, you end up with a very large number of video files with the same file name, requiring a lot of tedious, manual storage folder maintenance or the use of a third party software product to rename the files using the recording date.  It would be a huge help if PlayMemories would handle 4K filenames the same way it does HD files and would update the filename with the recording date.  Thank you very much. 

Posts: 492
Registered: ‎09-07-2016
Message 2 of 3 (358 Views)

Re: 4K video filename processing not the same as HD

Hi billiken84,


We greatly appreciate your feedback and concern. We'll have the team look into this post and maybe create a way to have PlayMemories handle 4K filenames.


Best regards,


Posts: 7
Registered: ‎12-05-2016
Message 3 of 3 (318 Views)

Re: 4K video filename processing not the same as HD

Thanks.  To be clear, this is a software defect and not a nice-to-have enhancement.  The software handles HD filenames fine.  For 4K filenames, it has regressed.  Manually handling filenames defeats much of why I would even use PlayMemories at all.  Please address as soon as possible. 

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