Skip to the end of navigation

Welcome to the Community!

Product Registration - General

Showing results for 
Search instead for 
Do you mean 
Posts: 2
Registered: ‎09-07-2017
Message 1 of 2 (1,302 Views)

App Remote download

My Sony MEXN5000BT Car stereo does not connect to my iphone 6 with the bluetooth system. It did at one point...when I try it says I must download the APP Remote app from the app store which I have done but the app only shows a "MAP" icon and nothing else...the app used to have all sorts of setting for the phone, etc. how can I fix this? how do I download the complete app remote app?

Posts: 330
Registered: ‎04-04-2017
Message 2 of 2 (1,173 Views)

Re: App Remote download

[ Edited ]


Hi Julianjym,


Thank you for visiting Sony Community!


We are sorry to hear this issue on your unit. This APP Remote is can be download in APP store or google play store. You can try to uninstall and re-install the application on your iPhone and make it sure your phone has stable internet connection while downloading. If still unable to connect via Blu-tooth, you can check if the software of your iPhone is updated.




If my post answers your question, please mark it as "Accept as Solution"

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook