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Specialist
Posts: 40
Registered: ‎08-08-2016
Message 1 of 3 (452 Views)

Can't register??

 

Just added a new piece of Sony gear, and can't login on the registration page.  I've tried for several days.  Sony rewards and community logins are working, but I can get in the registration page...  I also can't get it to send me a password reset link, even though it says it is sending it...  

 

Any help would be sweet!

 

Thanks!

Specialist
Posts: 40
Registered: ‎08-08-2016
Message 2 of 3 (451 Views)

Re: Can't register??

I followed this post:

 

http://community.sony.com/t5/Product-Registration-General/I-cannot-access-my-old-Sony-Product-Regist...

 

And the new player registered, but I can't see my amp or TV I registered last year...  So, do I have to find reciepts and register them again?  Find being the operative word...

 

Thanks!

Specialist
Posts: 40
Registered: ‎08-08-2016
Message 3 of 3 (398 Views)

Re: Can't register??

I called support for a different issue, they said they can see my equipment, but I can't see anything but the new Bluray player.  I would be nice if I could see all my products again in the registration page.

 

Thanks.

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